# Set up Client Fee for Service When you’re [using organisation services in Comm.care](managing-services.md), if the selected funding source is **Client fee for service**, you can define **support items** so your appointments, Progress Notes, claims and invoices are all calculated from the same structured line items — the same model already used by NDIS. Defining support items is optional, but recommended: it lets Comm.care pre-fill amounts automatically instead of you re-entering rates each time, and keeps your invoicing accurate. ## Support Items After entering the [Basic Information](managing-services.md) for the service, add one or more **support items**. Each support item is a billable line item with: - **Name:** A label for the rate, e.g. "Weekday rate", "Weekend rate", "Public holiday rate". - **Unit of measure (UOM):** How the item is charged. Hourly rates are calculated from the **time** delivered; per-item rates are calculated from the **quantity** delivered. - **Price:** The rate charged to the Client for that item. Click **Add** to confirm each item. You can add as many support items as the service needs — for example a single "Personal Care" service might carry separate weekday, weekend and public holiday rates. ![[cf4s-line-items-set-up-service.png]] > _**Note:**_ The support items configured here apply to your entire organisation’s service, rather than an individual participant’s service. If you offer different pricing (such as a discount) for the same service across multiple participants, please create a separate service. However, if the discount is a one-time occurrence for a single participant, you may use the existing service and enter the discounted rate when completing the [Progress Notes](../../features/progress-notes/creating-progress-notes.md). ## How support items flow through Comm.care Once you’ve defined support items on a Client fee for service Service, they carry through the whole delivery and billing cycle: - **Appointments pre-fill automatically** — when you book an appointment against a fee-for-service Service, its support items carry through so you don’t have to add them by hand. - **Progress Notes capture what was delivered** — line items pre-populate from the Appointment; staff just confirm the time (for hourly items) or quantity (for per-item items). The same admin validation rules that apply to NDIS Progress Notes apply here — see [Progress Note validation](../../features/progress-notes/validation.md). - **Claims & Invoices calculate amounts by UOM** — when you [Create a claim or invoice](../../features/invoicing-claims/creating-claims.md), amounts are worked out from the support items: hourly rates use the time recorded, per-item rates use the quantity — exactly the way NDIS claims work. Providers using Client fee for service should define support items on their Services to take advantage of this structured billing. ## Related Tutorials - [Using organisation services in Comm.care](managing-services.md) - [Add Support Services to a Roadmap](../../features/circle-of-care/adding-services-to-roadmap.md) - [Create a claim or invoice](../../features/invoicing-claims/creating-claims.md) - [Invoicing Client fee for Service / CHSP contribution](../../features/invoicing-claims/chsp-client-contribution.md)