# How to Update the Comm.care App on iOS or Android We've made it simple to keep your Comm.care app up to date. When a new version is available, you'll see an **Update screen** inside the app. Updating ensures you always have the latest features, security improvements, and bug fixes. ![[14120caa-0955-43a8-9250-433bda2f13a1.png|400]] --- ## Where to Find the Update Screen You'll see the Update screen automatically when: - A new version of Comm.care is available, and - You try to open the app without having updated yet. --- ## How to Update 1. Tap the **Update** button. ![[Pasted image 20251104173717.png|400]] 2. Wait for the progress bar to finish. 3. Once complete, Comm.care will reopen with the latest version. --- ## If the Update Fails In some cases, the download may not succeed. ![[Pasted image 20251104173737.png|400]] If that happens: 1. **Uninstall** the Comm.care app from your device. 2. Reinstall it directly from your app store: - **iOS (Apple App Store):** [https://apps.apple.com/au/app/comm-care-by-pnyx/id6738582991](https://apps.apple.com/au/app/comm-care-by-pnyx/id6738582991) - **Android (Google Play Store):** [https://play.google.com/store/apps/details?id=com.pnyx.commcare&hl=en](https://play.google.com/store/apps/details?id=com.pnyx.commcare&hl=en) 3. Open the app and log in with your usual account details. --- ## Tips for a Smooth Update - Ensure you're connected to a stable internet network. - Check that your device has enough free storage space. --- ## Why Keep the App Updated? - Access the latest features as soon as they're released - Benefit from performance improvements and bug fixes - Stay secure with the most up-to-date version