# Progress Notes Progress Notes (also known as case notes or support logs) are the legal documentation of services provided by your organisation to participants. Comm.care makes it easy for staff to create compliant progress notes on-field at their fingertips. ## Creating Progress Notes ### [Progress Notes](creating-progress-notes.md) Complete guide to creating progress notes in Comm.care **Learn:** 3 ways to create notes, required fields, compliance requirements ### [Progress Note Validation](validation.md) Understanding smart validation for location, clock in/out, and line items **New feature:** Automatic checks to prevent errors --- ## Specific Funding Types ### [Progress Notes for DSS Funded Services](dss-funded-services.md) Creating notes for CHSP and other DSS-funded programs **Important:** Automatic DEX reporting integration ### [Documenting Group Progress Notes](group-services.md) Recording service delivery for group services and day programs --- ## Best Practices ### [Why, What, and How to Capture Great Case Notes](best-practices.md) Guidelines for effective, compliant case note documentation **Topics:** NDIS requirements, care coordination, participant outcomes --- ## Exporting & Reporting ### [Export Progress Notes](exporting.md) Downloading progress notes for a participant (e.g., end of contract) --- ## Related Topics - [Circle of Care](../circle-of-care/) - Managing participant information - [Appointments](../scheduling-rostering/) - Scheduling services - [Invoicing](../invoicing-claims/) - Creating claims from progress notes - [DEX Reporting](../reporting/) - Automatic reporting for DSS programs --- ## Key Concepts **What is a Progress Note?** A progress note is legal documentation of service delivery. It should include: - When the service was delivered (date, time) - Where it took place (location) - What service was provided (line items) - How the participant progressed toward their goals - Any incidents or observations **Compliance Requirements:** All progress notes must adhere to NDIS Provider Payment Assurance Program requirements and relevant state/federal regulations. --- [Need to raise a request? Contact us.](https://conversations-app.brevo.com/)