# Recording Service Delivery After delivering a service to a participant, you need to document it with a progress note. This is a legal requirement and the basis for invoicing. ## Quick Steps 1. **Go to the participant's Circle** 2. **Click Timeline → Add Progress Note** 3. **Fill in required fields:** - Date & time of service - Location where service was delivered - Service/line items provided - Notes about what happened and participant progress 4. **Save** ## Related Guides ### Complete Documentation: - [Progress Notes - Complete Guide](../setup-and-configuration/staff-management/index.md) - [Progress Note Validation](../features/progress-notes/validation.md) - [Why, What, and How to Capture Great Case Notes](../features/progress-notes/best-practices.md) ### By Funding Type: - [Progress Notes for DSS Funded Services](../features/progress-notes/dss-funded-services.md) (CHSP) - [Documenting Group Progress Notes](../features/progress-notes/group-services.md) ### By Role: - [For Support Workers](../by-role/support-workers.md) - [For Coordinators](../by-role/coordinators.md) --- ## What Makes a Good Progress Note? ✅ **Specific** - What exactly did you do? ✅ **Goal-focused** - How did it help the participant's goals? ✅ **Timely** - Created soon after service delivery ✅ **Complete** - All required fields filled accurately ✅ **Professional** - Clear, objective language --- ## Progress Note Validation Comm.care automatically validates your progress notes for: - **Location** - Where the service took place - **Clock in/out times** - When service was delivered - **Line items** - What services were provided Learn more: [Progress Note Validation](../features/progress-notes/validation.md) --- [Need to raise a request? Contact us.](https://conversations-app.brevo.com/)