# Client Fee for Service Complete guide to managing Client fee for service (private / fee-for-service) services in Comm.care. ## Getting Started ### [Set Up Client Fee for Service](../../setup-and-configuration/services-configuration/client-fee-for-service.md) Define structured support items (name, unit of measure, price) for fee-for-service billing ### [Using Organisation Services in Comm.care](../../setup-and-configuration/services-configuration/managing-services.md) Complete guide to creating and managing services --- ## Service Delivery ### [Add Support Services to a Roadmap](../../features/circle-of-care/adding-services-to-roadmap.md) Add a fee-for-service Service to a Client's Roadmap so appointments pre-fill its support items ### [Progress Note Validation](../../features/progress-notes/validation.md) How Comm.care validates line items on Client Fee for Service Progress Notes — same rules as NDIS --- ## Invoicing ### [Create a Claim or Invoice](../../features/invoicing-claims/creating-claims.md) Generate itemised invoices — amounts are calculated from the support items by unit of measure ### [Invoicing Client Fee for Service and CHSP Contribution](../../features/invoicing-claims/chsp-client-contribution.md) Bulk-create and email fee-for-service invoices, and export claims to your accounting system --- ## Key Concepts **Client fee for service** = Services the participant pays for directly, rather than through a government funding body. Also referred to as private or fee-for-service. **Support Item** = A billable line item defined on the Service, with a **name**, **unit of measure (UOM)** and **price** (e.g. "Weekday rate", "Weekend rate") **Unit of Measure (UOM)** = How an item is charged — hourly rates are calculated from the **time** delivered, per-item rates from the **quantity** delivered **Structured billing** = The same line-item model already used by NDIS: support items flow from the Service → Appointment → Progress Note → Claim, so amounts are calculated automatically --- ## Client Fee for Service Workflow in Comm.care ### 1. Organisation Setup - Create a Client fee for service Service - Define support items (name, UOM, price) ### 2. Participant Onboarding - Create the Circle of Care - Add the Service to the participant's Roadmap - Set the invoice recipient ### 3. Service Delivery - Create appointments — support items pre-fill from the Service - Staff deliver services and create Progress Notes - Line items pre-populate from the Appointment; confirm time or quantity ### 4. Invoicing - Create a claim — amounts calculate from the support items by UOM - Send the tax invoice to the participant for direct payment - Export claims to MYOB / Xero for reconciliation --- ## Client Fee for Service vs NDIS | Aspect | Client Fee for Service | NDIS | |--------|------------------------|------| | **Payer** | The participant, directly | NDIA, plan manager, or participant | | **Line items** | Support items you define | Official NDIS support item codes | | **Pricing** | Your own rates | NDIS Price Arrangement limits | | **Billing document** | Tax Invoice | Statement or Tax Invoice by plan type | | **Structured billing** | Yes — same model as NDIS | Yes | --- ## Related Topics - [Services Configuration](../../setup-and-configuration/services-configuration/) - [Invoicing & Claims](../../features/invoicing-claims/) - [Progress Notes](../../features/progress-notes/) - [Circle of Care](../../features/circle-of-care/) --- [Need to raise a request? Submit a support case.](../../support/submit-a-case.md)