# Customer Service Management : Setting Goals Setting goals and keeping up-to-date with the progress of your Client is the primary concern of the support worker and this is one of the features which makes Comm.care a leading NDIS software. Coordinators can keep track of goals in just a single click! Let's see how to set it up. #### To set goals for a Circle: > _**Note:** Only Circle Coordinators can create goals & update progress_ Go to **My Circle > Select the Circle > Goals > Edit icon > Edit > Add goal (attach files if you like) > Fill in goals > Save changes**  Having goals helps remind us of the reason why we began the whole journey. The next step is to create a detailed plan to achieve them. Start by [Add Support Services to Roadmap](Add%20Support%20Services%20to%20Roadmap.md).