# Customer Service Management : Set up NDIS Services When you’re [Using organisation services in Comm.care](Using%20organisation%20services%20in%20Comm.care.md) on Comm.care, if the selected funding source is **National Disability Insurance Scheme (NDIS),** you need to complete additional information. This will feed into your Progress Notes and the reports that your Organisation can extract to complete an NDIS Bulk Upload.  Within the National Disability Insurance Scheme sections, you should enter the following fields: - **Registration number:** Enter business’s NDIS registration number. On Comm.care, you might have already provided it when [Set up Your Organisation](Set%20up%20Your%20Organisation.md). - **Support Purpose:** Select the Core Support that the service falls into, which can be ‘Core’, ‘Capital’, ‘Capacity Building’. It corresponds to the Support Purpose number in a specific support item. For example: 01_013_0107_1_**1** - **Outcome Domain:** Select the Outcome domain that the service falls into, which corresponding to the Outcome Domain number in a specific support item, like: 01_013_0107_**1**_1 - **Support Category:** Select the Support Category that the service falls into, which corresponding to the Support Category number in a specific support item, like: **01**_013_0107_1_1 - **Period:** Select an indication of your ability to edit the line item’s information, especially the Price. If you select **Latest**, the system will apply the latest NDIS pricing arrangement. This means you cannot edit anything. If you want to do otherwise, select **Manual**, then you will have control over the prices, and it's your responsibility to make any necessary price adjustments.  - **Area of service:** Select an area in which the service is to be delivered. - **Registration Group:** Select a Registration Group related to your selected Support Category. This will correspond to the Registration Group number in a specific support item, like: 01_013_**0107**_1_1. - **Support item:** Select a specific support item determining the service. You can select one or multiple of them. Each support item corresponds to the Sequence Number in a specific support item, like: 01_**013**_0107_1_1. Remember to click **Add** after selecting.  > **Note:** The information you set here applies to your entire organisation’s service, not to a single participant’s ‘Service’. So if you have a different pricing (like a discount) for the same service applying to multiple participants, you should create a separate service for that. But if the discount is a one-time occasion for one participant, you can still use the existing service, and need to enter the discounted price when completing the [Progress Notes](Progress%20Notes.md) later. ## Travel time, Report Writing, and Non-Face-to-face charges: The NDIS allows you to claim fees for travel time and non-face-to-face activities such as Report Writing. Comm.care helps you manage it with ease: - When you [Add Support Services to Roadmap](Add%20Support%20Services%20to%20Roadmap.md), you can select to charge for travel time and a pre-agreed travel time amount related to the Service. - Each time you [Progress Notes](Progress%20Notes.md), you can select whether it is Report Writing or Non-Face-to-face support. - When you [Create a claim or invoice](Create%20a%20claim%20or%20invoice.md) for Report Writing or Non-Face-to-face support, the travel time fee will be set to 0 in order to avoid overcharging your Client. This simplifies the process of aligning a service in Comm.care with the complex NDIS pricing structures. Consequently, using Comm.care ensures more accurate record-keeping, claims, billing, and reporting.