# Set up NDIS Services When you’re [using organisation services in Comm.care](Managing%20Services.md), if the selected funding source is **National Disability Insurance Scheme (NDIS),** you need to complete additional information. This will feed into your Progress Notes and the reports that your Organisation can extract to complete an NDIS Bulk Upload. ![[Comm.care (7).mp4]] Within the National Disability Insurance Scheme sections, you should enter the following fields: - **Support Category:** Select the Support Category that the service falls into, which corresponding to the Support Category number in a specific support item, like: **01**_013_0107_1_1 - **Area of service:** Select an area in which the service is to be delivered. - **Support item:** Select a specific support item determining the service. You can select one or multiple of them. Each support item corresponds to the Sequence Number in a specific support item, like: 01_**013**_0107_1_1. Remember to click **Add** after selecting. ![[help/videos/Comm.care (6).mp4]] > **Note:** The information you set here applies to your entire organisation’s service, not to a single participant’s ‘Service’. So if you have a different pricing (like a discount) for the same service applying to multiple participants, you should create a separate service for that. But if the discount is a one-time occasion for one participant, you can still use the existing service, and need to enter the discounted price when completing the [Progress Notes](Progress%20Notes.md) later. ## NDIS Support Items NDIS Support Items are linked to the official NDIS pricing arrangement. - **Locked by default**: All items start as locked and apply the latest NDIS pricing arrangement. This means you cannot edit anything. ![[Pasted image 20250916143023.png]] - **Unlock**: Click the lock icon to make an item editable, then you will have control over the prices, and it's your responsibility to make any necessary price adjustments. ![[help/videos/Comm.care (2).mp4]] - **Re-lock**: Returns the item to the latest official NDIS price. ![[help/videos/Comm.care (3).mp4]] - **Global lock/unlock**: Apply the same action to all line items in the service. ![[Comm.care (4).mp4]] - **Refresh**: Each line item has a refresh icon to update that item only to the latest NDIS pricing arrangement. A “Refresh all Line Items” button updates every line item in the service to the latest NDIS pricing arrangement. ![[Comm.care (5).mp4]] - **Bulk refresh**: On the Organisation Services screen, the button **“Refresh All NDIS Services Line Items”** updates every NDIS service in the organisation with the latest NDIS pricing arrangement. ![[Pasted image 20250916152542.png]] ## Travel time, Report Writing, and Non-Face-to-face charges: The NDIS allows you to claim fees for travel time and non-face-to-face activities such as Report Writing. Comm.care helps you manage it with ease: - When you [Add Support Services to Roadmap](Add%20Support%20Services%20to%20Roadmap.md), you can select to charge for travel time and a pre-agreed travel time amount related to the Service. - Each time you [Progress Notes](Progress%20Notes.md), you can select whether it is Report Writing or Non-Face-to-face support. - When you [Create a claim or invoice](Create%20a%20claim%20or%20invoice.md) for Report Writing or Non-Face-to-face support, the travel time fee will be set to 0 in order to avoid overcharging your Client. This simplifies the process of aligning a service in Comm.care with the complex NDIS pricing structures. Consequently, using Comm.care ensures more accurate record-keeping, claims, billing, and reporting.