# Risk Management This feature is only available for organisations on the [Quality Management System plan](Getting%20Started%20with%20your%20Quality%20Management%20System%20(QMS).md). Risk Report allows you to submit, track, view, and manage all risk reports within your Organisation on Comm.care. # Create Risk If you’re already subscribed to the QMS Plan, you will see the sub-tab ‘Risks’ on your Organisation page. So to get started, go to **Organisation > Risks > Add Risk > NDIS Risk Report*** *By default, we have already created the template **NDIS Risk Report** for you. You can edit the template or create a new one by going to Organisation > Templates. For more detailed instructions on Templates, please visit [Ensure uniformity across documents with Templates](Ensure%20uniformity%20across%20documents%20with%20Templates.md). Then, on the Risk modal, you can fill in the information as you would do on a traditional paper form.  ### Risk Information - **Category:** Select a category for the risk. By default, the system selects ‘To Be Determined’ - **Status:** Select a status for the risk. If you’re creating a new risk, the default status will be ‘Submitted’. - **Likelihood:** Select an option for likelihood. Your selection will determine the Risk Priority value. - **Consequence:** Select an option for likelihood. Your selection will determine the Risk Priority value. - **Risk Priority:** This is determined by your selections of Likelihood and Consequence. - **Due Date:** Pick a due date for the risk. By default, the value of this is None. - **Related Circle:** Select a circle to which this this risk is related. You can leave this field empty if not applicable. - **Private Mode:** Toggle on this option if you want to hide the risk on the related circle’s timeline. This functionality will be available soon. - **Staff Responsible:** Select a staff within your organisation that this this risk is related to. You can leave this field empty if not applicable. - **Potential Risk:** Enter a description of the risk. - **Potential Risk Consequence:** Enter the consequences if the risk occurred. - **Mitigation / Strategy to Address Risk:** Enter actions/strategies to address the risk. - **Resources required:** Enter the resources or support do you need to implement the actions or strategies identified for mitigation. You can also upload files onto an risk report as attachments. # Track and Manage Risk Reports When you go to **Organisation >Risks,** you will see all submitted risk reports, organised in three tabs: - Dashboard - Track - Report ## Dashboard  This tab provides a visual overview of all submitted risk reports through two pie charts (By Status and By Categories) and a stacked bar chart that combines both Status and Category. These charts offer a clear snapshot of risk report distribution, helping you easily track, analyse, and manage submissions across different statuses and categories. ## Track This tab displays all submitted risk reports in a table format. By defaults, the reports are sorted by Priority (from Extreme to Low). You can click on the number to open the risk report. Also, you can sort the list by **Date Created** (by clicking on the column label Numbers) or **Due Date**.  ## Report This tab features a table summarising the number of risk reports by Status and Priority. It provides a clear overview of the total risk reports being tracked, enabling you to quickly identify and address any necessary actions.  ## The filters On the right, you can use the filters to quickly search for the risk reports. For the **master filter**, you can search by the degree of Risk Priority, options including: - All - Low - Medium - High - Extreme For other filters, you have: - Likelihoods - Consequences - Due Date - Categories - Risk Status - Circles - Staff Responsible # Snapshot At the bottom of the filter panel on the right, you’ll find the Snapshot button. This feature lets you capture a snapshot of the risk list at any moment, based on the applied filters. A PDF file containing the current view, along with your organisation name and the date, will be downloaded. This tool is invaluable for streamlining your auditing process.  # Who gets to see the Risk Report? Take a look at the access level for each organisation role to Risk Report: | | | | | | |---|---|---|---|---| ||**Manager**|**Office Staff**|**Service Provider**|**Auditor & Compliance**| |Create|Yes|Yes|Yes|Yes| |Read|Yes|Yes*|Yes*|Yes| |Update|Yes|No|No|Yes| *For users who are Office Staff or Service Provider, they can only Read and Update the risk reports that they submitted. They won’t be able to see the reports submitted by someone else. # Notification Settings This notification section is only visible if you are subscribed to the QMS Plan. You can manage who get notified through email whenever a risk report is submitted or updated, as long as the person who did that clicked **Save and Notify**. Go to your **Organisation Profile settings > Quality Management System > Notifications > Who should receive risk notifications?** Apart from the organisation owner, only users who are Manager or Auditor & Compliance can be added to the list.