# Customer Service Management : Remove Staff When a member of your Organisation leaves, you have to remove their access to your Client's information and the Organisation in general. This is critical to maintaining the Organisation's accreditation and certifications. Comm.care as a client and case management software ensures client data privacy is maintained. This article will show you how to remove a user from your Organisation. # The first step is to remove a user's access to Circles: Go to **My Organisation > Staff > 'Circles Role' icon > Edit**, and then remove the user from all the Circles they belong to by _**clicking on all the red-broken link icons**_**.**  # Next step: Remove the User from your Organisation When the user no longer belongs to any Circles, click on the user roles icon, go to **Edit** remove their role **Delete**.  _Just in 2 simple steps, you'll be removing the user from your Organisation and will therefore maintain data privacy for your Clients._ > _**Note:** you are NOT deleting the user account, just removing the user from your Organisation. If you think the user should be removed from Comm.care altogether, please contact us at_ [[email protected]_](mailto:[email protected])_._