# Customer Service Management : Manage Staff Certifications Keeping a record of all your staff certifications is important to maintaining compliance and qualification standards in your organisation. It also assists you in matching them with the needs of your client. Let’s see how you can keep all your staff documents up-to-date with Comm.care. # Uploading Documents/Certificates - Go to **Organisation > Staff** - **Select** the staff for whom you want to upload documents **> Edit** - Scroll down to **Certificates > Add Certificate**  # Add new certificate’s information and Upload it Complete the following fields: - **Name of Certificate:** Label the certificate/document. E.g., Driver’s licence, First Aid Certificate etc. - **Expiration Date:** Select the date of expiry or leave it blank in case it doesn’t have any - **Choose File:** Click on Choose File to upload the certificate/document from your computer.  > _**Note:** Your staff will have access to view and edit their own certificates and documents with the expiry date on their profile. This way, they will be able to keep their documents up-to-date._ # Use ‘Certificate filter’ to monitor expiring Certificates Once you have recorded the certifications of all your staff, you can search for staff based on their Certifications, among other filters. This helps you identify staff whose certifications are expiring soon, ensuring that all certifications are always up to date. For example, you’re well aware that the renewing process for a _Certificate III in Individual Support (Cert III)_ may take around one month, so it's wise to look ahead for any certifications expiring in the next 2-3 months. To do this, go to **Organisation > Staff** and use the **Certificate filter** on the right. Enter the certificate’s name and select the expiry date to see which staff members hold expiring certifications.  Additionally, you can create a task or reminder for your staff about upcoming certification expirations. Check out the tutorial on [Creating Task or Alarms](Creating%20Task%20or%20Alarms.md) for more details.