# Customer Service Management : Invoicing Client fee for Service / CHSP contribution In order to claim a Client fee for service or CHSP Client Contribution, you have to send a standard invoice to the client, and they will pay for your services directly. As a healthcare organisation, you need to record your clients' details, manage your team, track your service delivery to clients, and track your revenue and cost streams. Let's see how to create traditional invoices on Comm.care. # Claim Process for Client fee for service / CHSP Client Contribution in Comm.care Before claiming, please make sure all of your support delivery is documented. See the detailed tutorial about [Progress Notes](Progress%20Notes.md). Now let's see how the claim process is done on Comm.care. To get started, to to **Organisation > Reports > Occurrence Date** > Tips: It is best to create claims every 2 weeks or monthly. This means the occurrence date range should be within 2 weeks or a month. Select **Roadmap Type: Client fee for service** or **CHSP Client Contribution** ## Create all the invoices in bulk - On **Filter Progress Notes by purpose**, select **4.1 Create Claim.** - Click on the blue button: **Generate report**; the application will list all the unclaimed Progress Notes. - Click on the button **Action > Create Invoices** the application will create the statements for each participant based on the listed Progress Notes.  The generated report will list all the details from the Progress notes created, which includes: **Circle name, Service, Status., Date and time, Title of appointment/PN, Item number and service type (Direct service or provider travel), total time of service delivery and its unit price.**  ## Send participant invoices via Email - On **Filter Progress Notes by purpose** select **4.2 Send Email**. - Click on the blue button: **Generate report**. The application will list all the unsent claims with Progress Notes delivered between the Occurrence date filter. - Click on the button **Action** > **Email Invoices to Participants**. The application will send the invoices to each participant according to the configured Recipient on the Circle's Roadmap.  ## Export Claims - On **Filter Progress Notes by purpose** select **4.3 Export Claims**. - Click on the blue button: **Generate report**. The application will list all the claimed, sent, and unexported Progress Notes. - Click on the button **Action** > **Export as accounting file**. The claims (NDIS Invoices) will be downloaded. It is already in MYOB or Xero format with the correct data, you just need to upload it into your accounting system for invoice reconciliation.  > _**Note:** If you click the Download CSV option, the file will be downloaded in the same format as the accounting file, but the system would not pick those claims as exported. In short, Comm.care will not be able to track the exported claims as you have just downloaded and not exported. When you are ready to export to your accounting file, you should select theExport as accounting file option._