Becoming confident with your daily tasks on Comm.care! ### [Medication Chart](Medication%20Chart.md) If your services involve administering medication (e.g., Nursing), you can use the Medication Chart to track staff activity efficiently on Comm.care. Follow the steps below to set it up: Step 1: Create Medication Chart Template For detailed instructions on Templates, please refer to this tutorial!-- ### [Timeline - Working with the persons records](Timeline%20-%20Working%20with%20the%20persons%20records.md) On Comm.care, Timeline offers a single view of client records as it builds upon the communication notes populated by providers after service delivery to the participant. It's crucial for documents and progress notes to be easily accessible and extractable for all staff providing care to the participant, so Timeline makes it effortless to fetch out significant ### [Circles Roles](Circles%20Roles.md) Comm.care allows you to take the utmost care of Client data. Each user, whether Staff or another person, can be assigned one or more roles in a particular Circle, each with different permissions. This article will give you a brief overview of assigning various roles to users in a Circle. Every user has an Organisational Role: Manager, Staff, and Volunteer. ### [Create or Delete Appointments](Create%20or%20Delete%20Appointments.md) In Comm.care an appointment is an instance when a service is scheduled to be delivered to the person/Participant. In order to create an appointment for that person, their Circle first needs to have the relevant service added to the Roadmap - see Add your services to the Roadmap. ### [Using Comm.care on your Android iPhone or iPad Devices](Using%20Comm.care%20on%20your%20Android%20iPhone%20or%20iPad%20Devices.md) Support workers and Health Care organisations often need to access their case management platform on-the-go. Below is a tutorial with a few easy steps to add Comm.care to your device. Comm.care is accessible on both Android and iOS devices, so you can manage your organisation from anywhere. Using Comm.care on your Android Device The Comm.care app is now available ### [Progress Notes](Progress%20Notes.md) Users of Comm.care can easily create Progress Notes, also known as case notes or support logs. Progress Notes should adhere to the basic documentation requirements to ensure compliance with the Provider Payment Assurance Program . The 3 ways to create Progress ### [Progress Note Validation](Progress%20Note%20Validation.md) When a user saves a Progress Note, Comm.care now performs smart checks to ensure the note matches important details from the scheduled appointment. This helps prevent mistakes and supports clearer reporting and invoicing. ### [Recording COVID vaccinated staff](Recording%20COVID%20vaccinated%20staff.md) From lockdowns to long vaccination queues, we've been tirelessly working "from home" on improving Comm.care and helping you run your business in the best possible way. Under the current COVID-19 circumstances across Australia, it has become clear that companies want to be able to track whether their staff have received their COVID-19 vaccine. While mandating ### [Progress Notes for DSS Funded Services](Progress%20Notes%20for%20DSS%20Funded%20Services.md) With Comm.care, you can create progress notes or support logs for services supported by DEX and as it is directly integrated, you don't have to compile your work to report to DSS or CHSP. While creating progress notes in Comm.care, if you are funded by the Department of Social Services (DSS) such as for the Commonwealth Home Support Programme (CHSP), you will ### [Why what and how to capture great case notes](Why%20what%20and%20how%20to%20capture%20great%20case%20notes.md) Are you recording case notes effectively? From the perspective of an NDIS provider, there are three big reasons to ensure you’re getting case notes right: It’s a requirement of your NDIS registration; It makes it easier for your whole team to coordinate care for each Participant; and It helps ensure that you’re identifying and addressing ways to help Participants ### [Setting Goals](Setting%20Goals.md) Setting goals and keeping up-to-date with the progress of your Client is the primary concern of the support worker and this is one of the features which makes Comm.care a leading NDIS software. Coordinators can keep track of goals in just a single click! Let's see how to set it up. To set goals for a Circle: Note: Only Circle Coordinators can create goals & update ### [Documenting Support Delivery with Comm.care Cancelling appointments](Documenting%20Support%20Delivery%20with%20Comm.care%20Cancelling%20appointments.md) A progress note is legal documentation of services provided by your Organisation to your client. We made it easy for staff to create progress notes in Comm.care with a single click. Sometimes these progress notes are known as case notes or support logs. Whatever you call them, progress notes should follow basic documentation requirements to support the Provider ### [How to add Person and Plan Manager to a Circle](How%20to%20add%20Person%20and%20Plan%20Manager%20to%20a%20Circle.md) In Comm.care, a Person (such as Care Recipient, Carer, Plan Manager) can be added to Circles in order to store their personal information. They are managed on the 'Participant' tab under Circles. Note: You can only create a claim when there is at least one Care Recipient in that Circle. To add a Care Recipient (Client) or Carer Go to My Circles > Choose the Circle ### [How to add Carer and Guardian to a Circle](How%20to%20add%20Carer%20and%20Guardian%20to%20a%20Circle.md) In Comm.care, Informal Users (such as Person, Carer, Guardian) can be added to Circles in order to access information such as Documents, Roadmaps, and appointments of that Circle. They are managed on the Participant tab under Circles. Person This role is given to the person that receives the services. Can read all documents and comment on them. They can also ### [Manage Your User Account](Manage%20Your%20User%20Account.md) Thanks and Congratulations for joining Comm.care, we hope the system helps you and your Organisation to better care for your Clients. In this article, we are going to learn: How to change my password? Once you have logged in to Comm.care, click on your name or image in the top right-hand corner and select Change Password. If it is your first time logging in, ### [Creating Task or Alarms](Creating%20Task%20or%20Alarms.md) This feature allows you to set and assign daily and weekly tasks for you and your staff across your organisation which can also be synced to their respective calendars and send them notifications. This article will cover: Create a task Where to find tasks Notifications Complete a task Overdue tasks Common uses Create a task As Comm.care focuses on person-centred ### [Notify appointment changes to staff](Notify%20appointment%20changes%20to%20staff.md) Comm.care makes it very easy to create repetitive appointments, but these appointments may need changes, perhaps once a week or even a month. These changes can be minor, and you may or may not want to notify the staff, so Comm.care gives you the liberty to do that. Let's say there is an appointment for Daily Activities for a participant, and the location is changed ### [Understand Comm.care](Understand%20Comm.care.md) Welcome to Comm.care! Comm.care is your one-stop shop to help you manage the care of elderly people, or people with disabilities, in collaboration with the other organisations involved in their care, and the families and close friends of the person. Comm.care is the place where all the information related to the person is held, is accessible 24/7 on any Internet-connected ### [Types of documents in Circles](Types%20of%20documents%20in%20Circles.md) Within Circles, different types of Documents can be uploaded or created, in order to store information about the Client. These Documents are divided into: Assessments The Assessment Document is the snapshot of the individual or family as evaluated by a professional. It reflects relevant information, such as the background of the individual, diagnosis, family ### [Circles documents](Circles%20documents.md) Uploading documents to a Circle ensures assigned staff members have ready access to critical information before going to an appointment. It improves service delivery by focusing on achieving the Goals of the Circle. With this in mind, Comm.care has included an enhancement that allows the "pinning" of key documents to each of your Circles; making critical information ### [About My Calendar](About%20My%20Calendar.md) My Calendar provides a colour-coded overview of all the scheduled appointments of the staff that log-in, in either Day, Week, Agenda, or Month view. Once a staff member is assigned to an appointment, they can view a personalised roster in My Calendar. As an organisational user, you can view all your personalised appointments or your personal roster on this tab ### [Worker Screening Check](Worker%20Screening%20Check.md) This feature is only available for organisations on the [Quality Management System plan](Getting%20Started%20with%20your%20Quality%20Management%20System%20(QMS).md). Worker Screening Check allows you to create and keep track of employee checks within your Organisation on Comm.care. # Create Check As a manager, you can go to the HR tab to manage everything related to your staff. ### [Worker Screening Check Approval](Worker%20Screening%20Check%20Approval.md) his feature is only available for organisations on the [Quality Management System plan](Getting%20Started%20with%20your%20Quality%20Management%20System%20(QMS).md). Worker Screening Check Approval allows Managers to review and approve staff’s completed checks — ensuring all certificates are up-to-date and meet your organisation's standards. ## How to Use the Approved Toggle In each Check row, there is now an **Approved** toggle. This helps you track whether a staff check has been reviewed and confirmed by a Manager. [Need to raise a request? Contact us.](https://conversations-app.brevo.com/)